Workforce

One of the most common operational challenges that small employer businesses face is hiring and retaining qualified staff. The specific nature of these challenges, and the response to them, may vary by firm size and industry, among other factors.

In several survey years, the Small Business Credit Survey has included special questions about firms’ workforce issues and hiring experiences. Reports that detail the responses to these questions, which cover the specific challenges cited by businesses and the steps they took to address hiring difficulties, are included on this page.